Hi Team

We would like to have your e-mail addresses. Please get them to me at jpsc71a@msn.com

 

P.S. I'm still waiting for those lovely pictures of your children-grandchildren or favorite pets. Please send those along Too!

Thanks

Joe Miller

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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None at this Time!



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***************Our Team 62*************

 

Genissa Linsenbigler

 

Celene  Mares

 

Mable Medina

 

Sherida Meneely

 

Karen Midgley


 Maria Molina


 Khendrah Murray


 Patricia Napier

 

 Robert Ochoa

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                                                                                                           

 

 

 

 

 

 

 

 

 

 

 

 

 

 

           

**************FUN LINKS*************

 

 

Read Your Mind

    http://www.quizyourprofile.com/guessyournumber.swf

 

Checkers

http://www.thepalmbeachtimes.com/checkers/checkers.html

*********Visit this video Joe Miller Made********

http://www.mydeo.com/videorequest.asp?XID=130585&CID=179120

 

***********Important Links**********

Parts Finder

http://64.73.155.23/CheckOrder.asp

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

************************SPECIAL RECOGNITION********************

 

For 90%/100% QUALITY Scores (Week 2 May 2008)

99% of TEAM #62 AGENT

 

Great Job Team! You have much to be Proud of.

Your Quality Ranks among the TOP in the Rapid Department.

Thanks

Joe Miller

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

THIS IS OUR NEWS PAGE!!!

Do One of you want to create a Team News Letter?

Here is our place to highlight it!

Reporter : Isabel Molina

Rapid Resolution

Kitchen Tech

Editor:

Joe Miller

Manager

Team #62

Rapid Resolution

Team #62

Press Release

Team # 62 Pulls Ahead in “Race for Rank”

The Quality “Seal of Approval”  Went to the Entire Team for week (Final week of April 2008)

Tucson Arizona, Rapid lbk gate: As of this press release, 8 of our Star Agents, managed to score 100% in their remote Quality monitoring and 8 agents scored in the 90% area for the forth week of April 2008..

Great Job Team!! Our quality has improved tremendously, that just goes to show what Team 62 is capable of doing. Still waiting for our Team Lunch, but due to the fact that we are busy the past couple of days and Joe has not yet received the team money; we’re unable to set a date. (We’ll keep you posted)

You can be the Next Quality Leader.

When interviewed for this article there were two prevailing Statements:

·         Know your Quality Dialogue and use it

·         Know your Sales Dialogue and use it, every time it’s appropriate.

How to Offer the “Lead”

You can create your own customized version of the Dialogue, however saying words like You Qualify and “at no obligation” or “free to you” we have Specialists in your area offering “Free Estimates” on:--Then go on to offer all the services available—Do you know how many we offer/? Can you repeat them by heart? If you don't know and if you cant memorize the services-that’s ok. That is why we have scripting. Please ask your manager for a copy TODAY..

By the way Here are the services:

1.        Heating (New-Not Repair)

2.        AC (New-Not Repair)

3.        Premium Siding.

4.        Entry Doors

5.        Kitchen Cabinet remolding.

6.        New Windows  

********************Tips for the Coming Season********************

 As the hot season is beginning please keep in mind that this may affect the performance of many appliances beginning with Refrigerators and Freezer. Questions you should ask customers when they are calling about refrigerators and freezers not cooling;

 

TIP #1-Where is the Refrigerator/Freezer located at?  

             (Remember that in order for compressor to run properly the unit has to be in an environment of 45° to 105°)

TIP #2- What type of plug is it connected to?  

(Refrigerator and Freezer cannot and should not be plugged into GFI or  Extension Cord as this may cause unit not to properly run. You can find this type of information on the first pages of the Owners Manual)

TIP #3- Also remember that the hot season may also cause many of the freezers to build up frost. Advice customer that warm air entering the freezer when the door is open may cause this specially because of all the moisture in the air during this time.

 

Central Air Conditioner not cooling;

 

TIP #1-If customer states that air conditioner is only cooling some of the rooms; this is definitely a sign of duct problems. (Ducts being the vents) And many of us now that this is not covered by the warranty or any PA.

TIP #2- Are any air vents being blocked?

 

PLEASE SHARE ANY TIPS ON AVOIDS THAT YOU HAVE HAD SUCCESS WITH AS THIS WILL MAKE OUR TEAM STRONGER THEN IT ALREADY IS!!!!  ANY IF INFORMATION THAT YOU MAY WANT TO SHARE WITH THE REST OF THE TEAM IS APPRECIATED. AND IF YOU ANY PLEASE WRITE IT ON A PIECE OF PAPER (with your name incase we need further information) AND PLACE IN MY MAIL BOX.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

These are just Two Of My 5 Grandkids

Do you want to see yours?

Send them to jpsc71a@msn.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*****You MUST Verify Your Dependant Coverage*****

 

**********************************************************************

 

Latest NEWS release!
Read Here!

Beginning in June, the Company will conduct a FULL INDEPENDENT AUDIT-All associates with covered dependents who were NOT INCLUDED in the 2007 dependent eligibility audit will be INCLUDED in this AUDIT.
If you have any dependents covered under SHC group health plans (medical and or dental) you will be REQUIRED TO VERIFY that YOUR DEPENDENTS are ELIGIBLE for COVERAGE.
The Audits will begin in June and Conclude by August.

Some EXAMPLES of REQUIRED DOCUMENTATION include: birth certificate, marriage certificate, court papers for adopted children, domestic partner affidavit or registered domestic partner registration.
If you need to request documentation from a local or foreign government agency, please allow enough time to request and receive it from the agency.
Any Delay in receiving the required documentation could result in your dependent being dropped from coverage-effective September 1st 2008.

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the upcoming NEWS LETTER will contain more information about the AUDIT PROCESS.
Thanks

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                                                

 

   

 

 

 

 

 

 

                                 

 

 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

 


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